Price County
Emergency Management









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For Emergencies Dial:

Emergency Management Coordinator

Roxanne I. Kahan

104 S. Eyder Ave
Phillips, WI  54555

Office:  715-339-5239
Cell:  715-820-0667
Fax:  715-339-3057


Office Hours Vary.
An Appointment is Recommended.

Mission Statement

     Price County Emergency Management coordinates effective disaster response  and recovery efforts in support of local governments.  Through planning, training,  and exercising, we prepare ourselves, our citizens, and response personnel, to minimize the loss of lives and property.

Propane Shortage Information Link


Instructions for Completing Worksheet.pdf

 DATCP Requesting Complaints from Customer’s Gas Service, LLC Contract-Holders Facing Propane Delivery Issues

Price County Propane and Cold Weather Information


Price County Emergency Management Phone: 715-339-5239 Email: Fax: 715-339-3057

Price County Propane and Cold Weather Information

Price County residents need to be ready for serious weather events affecting our area. The impact of high cost and shortage of propane in parts of Wisconsin is further compounded by below normal temperatures being predicted for the month of February.

While many continue to work effortlessly to find alternative resources to solve these problems, local officials want to make sure you remain safe in your home during this emergency. Please note this is intended as a guide. The lists are not exhaustive. You can find additional information available on the Price County website at:

TIPS FOR PROPANE USERS: Do not stay in your home if you do not have heat.

 If you experience a heating emergency, contact the Price County Energy Assistance at 715-339-2158 during business hours 8:00am-4:30pm, Monday through Friday. They will determine your eligibility for heating benefits based upon your household income, size and your home’s heating costs.

 If you need assistance during non-business hours, please contact the Price County Sheriff’s Department at 715-339-3011.

 Check your tank level to determine the level of propane available. If you are unable to check your level, please contact a neighbor, friend, or the Price County Sheriff's Department for assistance.

 If your tank is below 30%, please contact your vendor for a fuel delivery. Do not wait until your tank is nearly out of fuel. Some vendors are not able to deliver immediately, may deliver limited amounts and/or additional fees may be charged.

 Report price gouging and contractual disputes to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP). Consumer Complaint Hotline: 1-800-422-7128

 Check on your neighbors frequently, especially the sick, disabled or frail elderly.

 Make reasonable adjustments to your thermostat to conserve the propane you have.


DO NOT attempt to connect a small propane tank to your furnace. This is extremely unsafe and may cause serious damage to your home and result in death.

DO NOT heat your home with a gas or electric cooking stove.

DO NOT heat your home with kerosene lanterns, portable heaters (commonly used in deer stands), or other appliances that are not for indoor use.

NEVER run a car in an enclosed space.

NEVER run a generator in the home or garage, or right next to windows or doors.


Price County Emergency Management Phone: 715-339-5239 Email: Fax: 715-339-3057


With bitter temperatures be aware of hypothermia and frostbite. If you must be outside, wear proper clothing for cold, wet, and windy conditions.

Carbon monoxide is the leading cause of accidental poisoning deaths in the United States. Symptoms of overexposure to carbon monoxide are often mistaken for the flu and include headaches, fatigue, dizziness, shortness of breath/chest pain, nausea /vomiting, and confusion. If you or someone you know is experiencing these symptoms or your carbon monoxide detector sounds an alarm, seek fresh air and shelter elsewhere immediately and call 911.

If you are traveling, even short distances, make sure you have a winter emergency kit in your vehicle. Items to include: candles, matches, flashlight, pocket knife, snacks, cell phone adapter, a blanket, and extra clothing. It may take time for someone to reach you, please be prepared.


Although the County understands that you do not want to leave your home, the reality is that some may need to do so.

If you have to leave your home, please be sure to winterize your home to avoid property damage (broken water lines, etc.).

Contact a local plumber to assist you in draining your water pipes.

If you have a well, please be sure to shut the well off.

If you need assistance, contact the Price County Energy Assistance at 715-339-2158 during business hours 8:00am-4:30pm, Monday through Friday. Contact the Price County Sheriff's Department during non-business hours at 715-339-3011.


Small Business Administration (SBA) economic injury capital loans are designed to help businesses recover from a natural disaster. While the propane shortage may not qualify as a natural disaster, Emergency Management is asking for your assistance in the form of collecting information about uninsured business losses in our area in case the status changes. Businesses that demonstrate significant hardship or have suffered economic injury due to this event are encouraged to complete an ESTIMATED DISASTER ECONOMIC INJURY WORKSHEET available at or contact Price County Emergency Management at 715-339-5239 for a copy of the worksheet. Businesses impacted in the following way would meet the criteria.

Having to shut down for the following reasons:

1. Lack of heat,

2. Lack of ability to pay propane bills that have at least tripled in the last several weeks

3. Lack of ability for a dealer to procure propane at current prices


For additional information please visit the Price County website at: or Ready Wisconsin at Thank you.



 Safety Tips for Computer Users


Top 10 Emergency Preparedness

Here is our Top 10 List:

  1. Emergency Weather Radio

A NOAA weather radio is like having your own emergency siren in your home. It is one of the best ways to protect your family in the case of a disaster. Emergency radios are a 24-hour source of weather forecasts, watches, warnings and other emergency information. You can purchase emergency radios for around $30 at most electronic stores, hardware stores and even neighborhood drug stores.

  1. Winter Weather Survival Kit

Everyone should carry a winter survival kit in their vehicle. In an emergency it could save your life and the lives of your passengers. It should include:

    • windshield scraper and small broom
    • flashlight with extra batteries
    • shovel
    • water
    • snack food including energy bars and raisins
    • matches and small candles
    • extra hats, socks and mittens
    • first aid kit with pocket knife
    • blankets or sleeping bag 
    • road salt, sand or cat litter for traction
    • booster cables
    • emergency flares and reflectors
    • fluorescent distress flag and a whistle to attract attention

You can make your own kit or purchase kits at hardware stores and online retailers. And remember, each of these items make a great “stocking stuffer”.  

  1. Cell Phone Adapter

“Murphy’s Law”…the moment you need to use your cell phone to make an emergency call is the moment you have no power left in your battery. Giving someone a cell phone adapter to plug into a car lighter is a great way to say you care.   

  1. Home Emergency Kit

In an emergency, basic services (electricity, gas, water, etc.) may be cut off for days or even weeks. You may be stuck in your home during that time or evacuated at a moment’s notice. You probably won’t have time to shop or search for the supplies you need. That’s why it is important to have your own fully-stocked disaster kit ready. The kit should include items like:

·         water

·         non-perishable food that doesn’t need electricity for storage or preparation

·         flashlights with extra batteries

·         first aid kit

·         pet supplies 

  1. Enrollment in a CPR or First-Aid Class

Call your local American Red Cross or American Heart Association chapter to find a class near you or your loved ones.

  1. Smoke and Carbon Monoxide Detectors

Many people know that smoke detectors save lives in a fire. But did you know that carbon monoxides can save you from the "silent killer". Carbon monoxide is a colorless, odorless, tasteless gas that can be generated by improper ventilation of furnaces, generators and other devices. According to the Centers for Disease Control, carbon monoxide is the leading cause of accidental poisoning deaths in the United States, with more than 20,000 people visiting the emergency room and nearly 500 killed each year from overexposure to the gas.

  1. Fire extinguishers

Give one for the kitchen, another for the garage, a third to keep in your car.

  1. Foldable ladder 

Keep near a second-story window for quick escape in a fire

  1. Pet Disaster Kits

Your pets will need food and water in a disaster just like you. Leashes and a carrying case or crate for safer transportation and housing during a disaster is also a good idea.

  1. Battery Powered Lamps

Not only great for camping but perfect in an emergency when the power goes out and you need a lot of light.

And one more idea!  As you gather with family and friends take a few minutes to discuss what they will do in the case of an emergency or disaster. This includes developing a simple family communications plan and identifying how you would get in touch with loved ones and where you might meet if you are separated when an emergency or disaster takes place.








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